Free to join.
One month to qualify.
Built to earn trust.
Every visitor sees the same clinic information. Membership is free. It gives you access to available benefits at participating clinics and a voice through SHEA ratings and complaints.
The final 3 digits are not collected when you join.
Clinic benefits
Some participating clinics may offer member discounts or other benefits. Each clinic decides what it offers. Benefits are optional and may change.
A member voice
Members can rate a listed clinic or submit a complaint for SHEA to review. Clinic information remains equally available to members and other visitors.
Free membership
There is no membership fee or subscription. Joining requires an Instagram follow, partial mobile information and a one month waiting period.
The waiting period makes it harder for someone to create an account only to submit an immediate rating or complaint. It is one part of how SHEA reduces opportunistic misuse of the membership system.
Clinics within the same region pay the same current listing fee. Payment does not buy selection, placement, ratings or protection from removal. A clinic remains listed only while SHEA believes it continues to fit the directory and provide meaningful value to international visitors.
How does the complaint process work?
SHEA reviews the information provided and may request a treatment receipt or other supporting material. If a serious complaint requires identity verification, SHEA may ask for the final 3 digits of your mobile number and contact you directly. We will ask for your permission before recording any verification call. SHEA considers the evidence, seriousness and any pattern of similar complaints. A serious complaint may require immediate action, while other cases may need further review.
How much discount can I receive?
The SHEA member discount is fixed at 5%. A clinic may choose whether to participate, but participating clinics cannot offer SHEA members a higher or lower discount. This keeps the benefit consistent and prevents discounts from influencing the balance of the directory.
Does every clinic offer the member discount?
No. Participation is optional. Clinics that participate must offer the same 5% SHEA member discount. Look for the SHEA Member Benefit section on a clinic's profile to see whether it participates.
Why can I not read written member reviews?
SHEA uses a 5 point reaction system instead of publishing open written reviews. This keeps clinic comparisons simple and reduces the risks created by publishing unverified public accusations. Supporting information submitted with ratings or complaints is reviewed privately and is not displayed as public review text.
Why does SHEA need part of my mobile number?
The partial number becomes your member number and gives SHEA a consistent identifier for your membership. It also helps reduce duplicate accounts. The final 3 digits are not collected when you join and may be requested later only when a serious complaint requires additional verification.
What happens if I unfollow @skinhairkorea?
Your membership becomes inactive. To rejoin, follow @skinhairkorea again and send us a message. The one month waiting period will restart from the beginning.
What if I lose my phone or change my number?
Contact SHEA through the Instagram account connected to your membership. We will review the available membership information and explain whether the existing membership can be updated or a new application is required.
What if I lose my benefit code?
Send SHEA a message on Instagram with your member number. We will confirm your membership status and provide the current code if you remain eligible.
Can I use my code at more than one clinic?
Yes. The current benefit code can be used at any participating clinic that displays the SHEA Member Benefit on its profile. The SHEA member discount remains 5% at every participating clinic.
Do I need to follow @skinhairkorea on Instagram?
Yes. Following @skinhairkorea is a membership requirement and gives SHEA a consistent place to manage membership communication. It does not by itself verify that someone received treatment at a clinic.
Is membership really free?
Yes. There is no signup fee or subscription charge. Joining requires the requested membership information and a one month waiting period.
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